Privacy Policy

Marketera (“we,” “our,” or “us”) is obliged to maintain your privacy on the Internet. Our privacy policy is based on the General Data Protection Regulation (GDPR) of the European Union. The purposes for which we collect your personal data are the improvement of our service, communication with visitors to this site, user data processing for online sales, and other actions listed below.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Marketera Limited (Rooms 1703-1704, 17/F, Tung Chiu Commercial Centre, 193 Lockhart Road, Wanchai, Hong Kong), which is responsible for your information under this Privacy Policy.
  • Country: where Marketera or the owners/founders of Marketera is based, in this case, is Hong Kong, China.
  • Customer: refers to the company, organisation, or person that signs up to use the Marketera Service to manage the relationships with your consumers or service users.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Marketera and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
  • Personnel: refers to those individuals employed by Marketera or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Marketera as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Marketera Limited’s site, which can be accessed via this URL: https://marketera.com.hk/
  • You: a person or entity registered with Marketera to use the Services.

What Information Do We Collect?

We collect and process your personal data only with your willing consent. With your permission, we can collect and process the following data:

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Age
  • Password

How Do We Use The Information We Collect?

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a Service user. The Personal Data You provide can give You access to different Service functionalities as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

Do We Share the Information We Collect?

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.

With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

How Long Do We Keep Your Information?

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.

Is the Information Collected Through the Marketera Service Secure?

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Can I Update or Correct My Information?

Customers have the right to update or correct their personally identifiable information, change their preferences concerning communications and other information they receive from us, or delete the personally identifiable information maintained about you on our systems by cancelling your account. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections. 

Governing Law

The laws of China govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy. The laws of China, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to local, state, national, or international laws.

Cookies

We use cookie files to display the website’s content correctly and for the convenience of browsing https://marketera.com.hk/. They are small files which are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages you have already opened. This information will be useful on the next visit. Thanks to cookie files, the website’s browsing becomes much more convenient. You can learn more about these files here. You can set up cookie reception and blocking in your browser yourself. The inability to receive cookie files may limit the functionality of the website.

Kids’ Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact us. Suppose We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent. In that case, We remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Changes to Our Privacy Policy

This Privacy Policy is effective as of and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website

Tracking Technologies

  • Google Maps API

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup, just to name a few.

Google Maps API may collect information from You and Your Device for security purposes. Google Maps API collects information that is held following its Privacy Policy

  • Cookies

We use cookies to enhance the performance and functionality of our website, but are non-essential to their use. However, without these cookies, certain functionality, like videos, may become unavailable, or you would be required to enter your login details every time you visit the website, as we cannot remember that you had logged in previously.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If You click on a third-party link, You will be directed to that third-party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for third-party sites or services’ content, privacy policies, or practices.

Information About the General Data Protection Regulation (GDPR)

We may collect and use your information if you are from the European Economic Area (EEA). In this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we maintain this data under protection from being replicated or used incorrectly.

GDPR is an EU-wide privacy and data protection law that regulates how companies protect EU residents’ data and enhances the control the EU residents have over their personal data.

The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is essential irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

At Marketera, we strongly believe that your data privacy is critical, and we already have solid security and privacy practices that go beyond this new regulation’s requirements.

Processing of Personal Data by Other Services

This website uses third-party online services, which collect data independently from us. 

Data collected by these services may be provided to other services within those organisations. They can use the data for advertising personalization of their own advertising network. You can learn about the user agreements of those organisations on their websites. You can also refuse their collection of your personal data — for example, Google Analytics opt-out Browser Add-on. We do not pass personal data to other organisations or services not listed in this privacy policy. As an exception, the collected data may be provided at a lawful request of state authorities authorised to request such information.

Contact Marketera

Feel free to get in touch with us anytime:

Your questions and inquiries are always welcome.